The very processes and values that constitute an organization’s capabilities in one context, define its disabilities in another context.
organizations have capabilities that exist independently of the people who work within them. An organization’s capabilities in the form of:
- Its processes—the methods by which people transform inputs into outputs.
- It’s values – which help its people to make prioritization decisions.
Processes and values are not flexible. Process and values that were fit for dealing with a sustaining change are not normally capable of handling a disruptive change.
Smart leaders and organizations anticipate a disruptive change and typically create a smaller unit/department to deal with this disruptive change in its early phase.
Adapted from Innovator’s Dilemma
Thinking Space 