An organization’s digital maturity starts with building foundations and synergies with its capabilities, technology and architecture.
Capabilities:
- Organizational culture
- Training and development of technical and frontline staff
Technology:
- Low code/no-code tools
- Dev-ops
- AI & Machine learning
- Real time analytics
Architecture:
- Data and Cloud platforms
- Horizontal integration of its systems
- API starategy
- Data Governance
When capabilities, technology and architecture work together this creates the ‘tech intensity’ for the organization.
Adapted on HBR research.
Thinking Space 