One of the key organisational issues has been tapping the capacity of its people.
Great organisations work on this disability well before they are known as great organisations, be it Pixar, Google or others.Mediocre organisations continue working in an authoritarian, hierarchical mode.
You might have heard the examples of employees being called resources or extra hands or jargons like ‘they hired me, neck down’.
In today’s information and knowledge age where information flows from bottom to top, tapping the employees potential will be the key competitive advantage for every organisation.
As Bill O’Brien, CEO of Hanover insurance once said, “People enter business as bright, well-educated, high energy people who have the desire to make a difference . By the time they are in their 30s, a few are on fast track and rest put in their time to do what matters to them on the weekend. They lose the commitment, the sense of mission, and the excitement with which they started their careers. We get damn little of their energy and almost none of their spirit.”
Thinking Space 
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